Shipping and Delivery

Orders placed before 3:00 p.m. IST can be delivered on the same day to most major cities and metros. After this time, the order will be delivered within the next 24 hours.

For remote locations, delivery will be completed within 48 hours.

If the item is undeliverable in a remote location, the buyer will be informed, and the amount paid will be refunded.

Delivery on public holidays is excluded. We do deliver on Sundays in most locations in India.

Delivery time is between 9 a.m. and 8 p.m. For deliveries outside of these hours, please inquire via email.

Delivery on special occasions, such as Valentine’s Day, cannot be guaranteed. Valentine’s Day orders received up to 12:00 noon IST on 13th February will be delivered on 14th February.

Orders placed after this time may be delivered on 15th February. Due to high order volumes, some deliveries may be delayed until the following day.

All customers are automatically sent a confirmation email upon receipt of their order, provided they have given us a valid email address. You can also track your order status through our order tracking system.

Every Brianna Florist gift bouquet is personally hand-delivered by a professional, and we make every effort to deliver your order as quickly as possible.

Unfortunately, we are unable to guarantee specific delivery times to rural route addresses, hotels, hospitals, military bases, or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend placing your orders at least five days in advance.

Shipping and Delivery Information

At Brianna Florist, we are committed to ensuring that your flowers arrive fresh and on time. Below are our shipping and delivery policies to provide you with all the necessary information for a smooth and delightful experience.

Delivery Areas

We offer delivery services within the following areas:

    • All over Mumbai

If your desired delivery location is outside our listed areas, please contact our customer service team to discuss special arrangements.

Delivery Times

We provide same-day delivery for orders placed before [specific time, e.g., 12:00 PM] on weekdays. For weekend deliveries, please place your order by [specific time, e.g., Friday 5:00 PM]. Our delivery hours are from [start time] to [end time].

Delivery Fees

Our delivery fees vary based on the location and urgency of the order:

    • Standard Delivery: ₹100

    • Same-Day Delivery: ₹100

    • Express Delivery: ₹150

For exact delivery charges, please enter your delivery address at checkout.

Special Delivery Instructions

If you have any special instructions for your delivery, such as gate codes, preferred delivery times, or specific locations to leave the flowers, please include these details during the checkout process. We strive to accommodate all reasonable requests to ensure your flowers are delivered exactly as you wish.

Handling and Packaging

All our flowers are carefully arranged and packaged to maintain their freshness and beauty during transit. We use protective wrapping and sturdy boxes to safeguard your flowers until they reach their destination.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery in real time.

Delivery Confirmation

Upon delivery, we will send you a confirmation email or text message to let you know that your flowers have been successfully delivered. If you have any concerns about your delivery, please contact our customer service team immediately.

Contact Us

If you have any questions or need further assistance with your order, please do not hesitate to reach out to our customer service team at +919819733611 or info@briannaflorist.com. We are here to help and ensure that your experience with Brianna Florist is exceptional.

Thank you for choosing Brianna Florist. We look forward to brightening your day with our beautiful flowers!